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Frequently Asked Questions


How do I schedule a physical therapy, manual therapy, alternative exercise or hypnosis appointment?

You can request an appointment online or by calling 617-969-8995. Established patients usually book appointments when they are in the office for a treatment session, or they schedule via phone or email. All patients are advised to book their appointments in advance in order to secure dates and times that work best for them and to avoid interruption in treatment.

Can I begin my treatment if I’m seeing a chiropractor, acupuncturist, or other healthcare provider?

Yes, physical therapy, manual therapy, individualized exercise and hypnotherapy are not only effective in conjunction with treatments provided by other providers, but may enhance their results. We believe in communicating and working closely with your other medical practitioners to optimize your recovery.

How much time should I designate for a physical therapy, manual therapy or alternative exercise session?

You should be prepared to be in our office for about 45–60 minutes during the initial evaluation. Follow-up sessions are typically 30–40 minutes long. We will discuss the length of follow-up appointments with you at the time of your initial evaluation. You can always depend on us to start and end your treatment on time. Being disciplined about our schedule is one of the ways we show respect to our patients.

What should I wear to my appointment?

For your first physical therapy or manual therapy session, please wear comfortable, loose-fitting clothing. Men should bring a pair of shorts to change into, in case treatment is required on the legs. For women, we suggest loose pants (sweat pants or loose-knit pants) and a camisole or a swim suit beneath a shirt, so we can access the back of the neck and upper back, if treatment involves these areas. During your initial evaluation, we will suggest appropriate clothing for future appointments. For alternative exercise sessions, please wear comfortable exercise clothes. There is no special clothing requirement for hypnotherapy appointments.

Will I be treated in the same room with any other patients?

No, you will have full privacy. Each treatment and exercise session is conducted in a private room.

If you are treating me for an injury, how long will it take for me to get better?

How quickly you recover is determined by many factors unique to you. These include the extent of tissue damage, the length of time you have had the injury, your nutritional habits, your emotional state, the status of your immune and endocrine systems, your genetic predisposition, and other factors. During your initial evaluation, we will review these factors with you and determine frequency of treatment (number of visits per week) and estimate your length of treatment.

Can I invite someone to observe my manual therapy or alternative exercise appointment?

Yes, you may invite a spouse, partner, family member, or friend if it is your wish.

Can you bill my medical insurance for my treatment at New Body ~ New Mind?

Manual therapy, alternative exercise, and hypnotherapy sessions are elective services that you will need to pay for out-of-pocket (payment is due at the time of each visit). Many physical therapy services can be billed to your medical insurance, depending on your diagnosis, medical coverage, and physical therapy benefit level. We encourage you to discuss with us your medical insurance benefits prior to your first physical therapy appointment.

Do I need a doctor’s referral to engage in physical therapy treatment at New Body ~ New Mind?

You do not need any referrals for services that are paid out-of-pocket. If you are a physical therapy patient whose services will be covered by medical insurance and you have an HMO plan, you will need a referral from your primary care physician. If you are a Medicare patient receiving physical therapy services covered by Medicare, you’ll need a referral from any doctor (either your primary doctor or a specialist).

Is there parking at the clinic?

Yes, we have ample parking.

Are you accessible by T?

Yes, we are a three-minute walk from the Eliot Station on the D (Riverside) branch of the Green Line.

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